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Privacy Policy

Last updated: June 2026

1. Data controller

The controller of your personal data is Butex Translations Ltd., based in Sofia, Bulgaria, EIK BG131412316, 1 Sveti Kral Street, Sofia, Bulgaria. Contact for data matters: info@butextranslations.com.

2. What data we collect

Through the contact form we collect only the data you provide yourself:

We do not use tracking cookies, advertising pixels or user-profiling tools. To understand general site traffic we use a privacy-friendly, cookieless analytics tool that sets no cookies, does not identify you and builds no profile — therefore no cookie consent banner is required.

3. Purpose and legal basis

4. Retention period

Inquiry data is kept only for as long as necessary to respond and conduct correspondence. Inquiries that do not lead to a contract are deleted within 12 months; where an agreement is concluded, data is kept for the period required by applicable law.

5. Recipients

We do not sell or share your data with third parties for marketing. It may be processed only by our e-mail and hosting providers, strictly to the extent necessary to deliver your message.

6. Your rights

You have the right to: access, rectification, erasure, restriction of processing, data portability, objection, and to withdraw consent at any time. You may also lodge a complaint with the competent supervisory authority in Bulgaria: the Commission for Personal Data Protection (KZLD). You may also lodge a complaint with the supervisory authority in your own country.

7. Transfers outside the EEA and automated decisions

We do not transfer data outside the European Economic Area, nor do we make automated decisions (profiling).

8. Changes to this policy

This policy may be updated. The current version is always available on this page.

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